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A well-designed User Interface (UI) results in highly engaged and satisfied users. In this UX Design training course, you will create an optimal User Experience (UX) that merges functionality and usability in both desktop and mobile environments. This User Experience (UX) Design training will help you to understand the value of UX design, the input stakeholders must provide to the process, and what results they can expect. Learn to leverage interaction scripts, information architecture, wireframes, and interactive prototypes to implement an effective UX design process in your organization.


None, though some familiarity with the application development and design process is assumed.


Module 1: Defining UX Design

  • Creating a design process
  • Choosing tools for rich and lean UX processes
  • Building a UX/UI toolbox

Module 2: Crafting Personas and Scenarios

Recognizing the user

  • Exploring the reality of the user
  • Assessing what the audience values
  • Deriving the critical details that drive the UX design
  • Prioritizing your personas

Writing scenarios

  • Characteristics of a useful scenario
  • Assessing the user’s mental model
  • Identifying the user’s gratification point

Establishing context

  • Stepping back to look at the complete experience
  • Creating a scenario from the task and the context
  • Recognizing the nature of the mobile UX

Architecting UI structure

  • Categorizing to develop labeling systems
  • Drafting the conceptual design

Testing your architecture

  • Enriching your information artifacts
  • Specifying the navigation map
  • Integrating search and browse

Module 3: Creating a Static Design

Leveraging the modeling process

  • Creating the conceptual model
  • Generating options for the initial design
  • Distinguishing between low-fidelity and high-fidelity mock-ups

Dealing with complex tasks

  • Constructing complex interactions
  • Guiding users with feedback and feedforward
  • Making complex information accessible
  • Leveraging location cuing in the UI design
  • Applying the three-step error handling pattern

Module 4: Shaping the Interactive Experience

Integrating UX design patterns

  • Applying the three perspectives: interactive, emotional, environmental
  • Selecting UX design patterns based on user expectations and interaction vocabulary
  • Guiding users with feedback and feedforward

Assembling a low-fidelity model

  • The role of sketches, wireframes and storyboards
  • Implementing the sketch
  • Building wireframes with key components of the interface
  • Documenting decisions to deliver stakeholder value

Module 5: Designing for Mobile Devices

Addressing the mobile context

  • Integrating the features of the mobile experience into a genuinely mobile design
  • Fashioning tasks in the mobile context

Developing a mobile design

  • Adjusting for the impact of ubiquity and pervasiveness
  • Taking advantage of options in mobilizing applications

Module 6: Generating a Dynamic Model

Prototyping your UI

  • Working with prototypes
  • Uniting usability, human factors, and stakeholder needs
  • Applying the three perspectives to generate the initial design
  • Writing interaction scripts to identify UX barriers

Developing a high-fidelity design

  • Composing the interactive experience
  • Implementing embedded and supplemental navigation

Module 7: Refining the Design through Testing

Preparing for testing

  • The role of usability testing in refining the UX design
  • Preparing for usability tests based on goals

Performing usability tests

  • Conducting tests that provide concrete direction
  • Analyzing the results to revise the design

Additional information


3 days

Guaranteed to run