Description
Overview:
This course teaches the strategic and tactical roles of the Business Analysts and provides interactive coverage of the knowledge and skills necessary to master business analysis work. The course addresses Business Analysis contributions both within and external to projects consistent with the Business Analysis Body of Knowledge (BABOK) and based on the Project Management Institutes Professional in Business Analysis credential (PMI-PBA).
Prerequisite(s):
Basic knowledge of business processes and/or project management
Audience:
New and practicing Business Analysts, Project Managers, Product Managers, System Analysts, Quality Managers, and Managers tasked with Strategic decisions
Outline:
Lesson 1: Introduction
- Defining the role and tasks of a Business Analyst
- Generating Business Value
- Solutions to business needs, problems, and opportunities
- Stakeholder relationships: business processes, projects and external connections
- Creating and adopting formal business analysis
- The Business Analyst and projects; ideal PM-BA integration
- The PMI-PBA domains
- Certification opportunities
- Process, tool, technique, and deliverables framework
Lesson 2: General Functions of Business Analyst
- Needs Assessment and Strategic prioritization
- Business Analysis planning (the day-to-day work)
- Requirements Elicitation
- Requirements Analysis and Specification (includes modeling)
- Requirements Documentation, Validation, and Management
- Business Solution Delivery, Operation, and Maintenance
Lesson 3: Needs Assessment
- Problem, opportunity, constraint and triage
- Request analysis
- Solution approaches and business cases
- The product life-cycle
- Prioritization
- Approval and Funding
- Project initiation
Lesson 4: Business Planning
- Business analysis Work
- As-is versus to-be
- Product/project life-cycle approach
- Solution context and design
- Stakeholder analysis
- Assurance Design and Acceptance Criteria
- Solution success
- The Business Plan
- Project initiation
Lesson 5: Business Analysis ? Elicitation
- Question development
- Stakeholder requirements
- Elicitation
- Requirements generation?Decomposition
- Studying
- Modeling: scope, process, data, rule
- Requirements prioritization
- PM/BA collaboration during Elicitation
Lesson 6: Business Analysis – Analysis
- Requirements analysis
- Iterative modification and Change Control
- Requirements classifications
- Tools for thinking, analysis, documentation & presentation
- Advanced modeling
- Characteristics of Excellent Requirements
- PM/BA collaboration during Analysis
- Approval, Verification and Validation
Lesson 7: Traceability and Monitoring
- Requirements states
- Traceability Matrices
- Baselines
- Conflict resolution
- Facilitation
- Configuration and Version control
- Confirmation of solution delivery
- Confirmation of business value
- Status and reporting
- PM/BA collaboration and contrasts
Lesson 8: Evaluation
- Testing and Test Plans
- Metrics and KPI
- Test cases
- Gaps, deficits, Deltas, and defects
- Acceptance criteria and implementation planning
- PM/BA collaboration and separation
- Go/No-Go analysis
- Product implementation
- Product Transition
- Post-implementation valuation
- Product life-cycle schedule
- Solution Replacement/Phase-out
Lesson 9: Project Management and Operations Interfaces
- Project Management methodologies and their relationship to the Business Analyst
- Methodology comparison, contrast, and overlap
- Product life-cycles : Predictive/Waterfall, Iterative/Spiral, Incremental, Adaptive/Agile
- Role of the PM
- Role of the BA
- Working with the PMO
- The Business Analyst and Operations
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