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This course provides foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings.

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Description

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Overview:

This course provides foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing and specifically Microsoft cloud services. You will be introduced to Microsoft Azure, and you will examine the differences between Microsoft 365 and Office 365. You will then perform an in-depth review of Microsoft 365, including a comparison of Microsoft on-premises services versus Microsoft 365 cloud services, a review of enterprise mobility in Microsoft 365, and an analysis of how Microsoft 365 services provide collaboration. The course then analyzes how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support.

Prerequisite(s):

Students do not need to have any experience with Microsoft 365 before taking this course; however, a basic level of familiarity with computer technology and cloud computing is assumed.

Audience:

This course is designed for candidates looking to demonstrate foundational-level knowledge of cloud-based solutions to facilitate productivity and collaboration on-site, at home, or a combination of both. Candidates may have knowledge of cloud-based solutions or may be new to Microsoft 365.

Outline:

Module 1 – Describe cloud computing

  • What is cloud computing
  • Describe the shared responsibility model
  • Define cloud models
  • Describe the consumption-based model

Module 2 – Describe the benefits of using cloud services

  • Describe the benefits of high availability and scalability in the cloud
  • Describe the benefits of reliability and predictability in the cloud
  • Describe the benefits of security and governance in the cloud
  • Describe the benefits of manageability in the cloud

Module 3 – Describe cloud service types

  • Describe Infrastructure as a Service
  • Describe Platform as a Service
  • Describe Software as a Service

Module 4 – What is Microsoft 365?

  • Describe the differences between Office 365 and Microsoft 365
  • Describe Windows 365
  • Describe how Microsoft 365 empowers workers in this hybrid world of work
  • Explore Microsoft 365 tenant

Module 5 – Describe productivity solutions of Microsoft 365

  • Describe the productivity capabilities and benefits of Microsoft 365
  • Describe Microsoft 365 Apps
  • Describe work management tools in Microsoft 365
  • Describe additional Microsoft 365 productivity apps

Module 6 – Describe collaboration solutions of Microsoft 365

  • Describe the collaboration capabilities and benefits of Microsoft 365
  • Describe how Microsoft Teams promotes collaboration and enhances teamwork
  • Describe the Microsoft Viva apps
  • Describe how Yammer helps communities connect and grow

Module 7 – Describe endpoint modernization, management concepts, and deployment options in Microsoft 365

  • Describe the endpoint management capabilities of Microsoft 365
  • Compare the differences of Windows 365 and Azure Virtual Desktop
  • Describe the deployment and release models for Windows-as-a-Service (WaaS)
  • Identify deployment methods and update channels for Microsoft 365 Apps

Module 8 – Describe analytics capabilities of Microsoft 365

  • Describe the capabilities of Viva Insights
  • Describe the capabilities of the Microsoft 365 admin center and Microsoft 365 user portal
  • Describe the reports available in the Microsoft 365 admin center and other admin centers

Module 9 – Describe the services and identity types of Azure AD

  • Describe Azure Active Directory
  • Describe the available Azure AD editions
  • Describe Azure AD identity types
  • Describe the types of external identities
  • Describe the concept of hybrid identity

Module 10 – Describe the access management capabilities of Azure AD

  • Describe Conditional Access in Azure AD
  • Describe the benefits of Azure AD roles and role-based access control

Module 11 – Describe threat protection with Microsoft 365 Defender

  • Describe Microsoft 365 Defender services
  • Describe Microsoft Defender for Office 365
  • Describe Microsoft Defender for Endpoint
  • Describe Microsoft Defender for Cloud Apps
  • Describe Microsoft Defender for Identity
  • Describe the Microsoft 365 Defender portal

Module 12 – Describe security capabilities of Microsoft Sentinel

  • Describe how Microsoft Sentinel provides integrated threat management
  • Understand Sentinel costs

Module 13 – Describe the compliance management capabilities in Microsoft Purview

  • Describe the Microsoft Purview compliance portal
  • Describe Compliance Manager
  • Describe use and benefits of compliance score

Module 14 – Describe the Service Trust Portal and privacy at Microsoft

  • Describe the Service Trust Portal
  • Describe Microsoft’s privacy principles
  • Describe Microsoft Priva

Module 15 – Describe Microsoft 365 pricing, licensing, and billing options

  • Explore pricing models for Microsoft cloud services
  • Explore the billing and bill management options
  • Explore the available licensing and management options

Module 16 – Describe support offerings for Microsoft 365 services

  • Explore support options for Microsoft 365 services
  • Explain service level agreement (SLAs) concepts
  • Identify how to track the service health status
  • Explore how organizations can share feedback on Microsoft 365 services

Additional information

Length

1 day

Guaranteed to run

Yes

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