Cisco – ICER – Implementing Cisco Emergency Responder

Description

Overview:

Implementing Cisco Emergency Responder (ICER) is a 2 day course that provides students with best practice information on how to install, configure, operate and maintain Cisco Emergency Responder in a Cisco Unified Communications environment. Focusing on core administrative skills, you will learn to configure Cisco Unified Communications (CUCM) for integration with CER and to configure emergency response locations (ERLs) and emergency location identification numbers (ELINs) in CER to properly route enhanced 911 (E911) calls. You will also examine CER disaster recovery and user management.

Prerequisite(s):

Understanding of Cisco Unified Communications Manager configuration and operation

Audience:

Outline:

Lesson 1: Understanding the Architecture for Emergency Calls

Lesson 2: Introducing Cisco Emergency Responder

Lesson 3: Cisco Emergency Responder

Lesson 4: Cisco ER Deployment Models

Lesson 5: What Happens When an Emergency Call Is Made

Lesson 6: Cisco Unified Communications Manager Configuration for Cisco Emergency Responder

Lesson 7: System Interactions During Emergency Calls

Lesson 8: Configuring Cisco Unified Communications Manager Support Components

Lesson 9: Integration of Cisco Emergency Responder with Cisco Unified Communications Manager

Lesson 10: Cisco Emergency Responder Interfaces

Lesson 11: Cisco Emergency Responder Administration Interfaces

Lesson 12: Initial Configuration of Cisco Emergency Responder

Lesson 13: Initial Cisco ER Configuration

Lesson 14: Creating ERLs

Lesson 15: Working with EnergyWise

Lesson 16: Using Cisco Emergency Responder with Intrado V9-1-1 Services

Lesson 17: Configuring Users and Role-Based System Access

Lesson 18: Using the Cisco ER User Interface

Lesson 19: Working with ALI Records

Lesson 20: Understanding the Disaster Recovery System