Learn the fundamentals of computer hardware and operating system technologies, computer networking and security, as well as the communication skills and professionalism now required of all entry-level IT professionals. Prepare for CompTIA exam 220-701.
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Lesson 1 : Troubleshooting methodology
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Troubleshooting models
Professionalism
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Lesson 2 : Operating systems
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Operating system fundamentals
Directory and file management
File and folder permissions
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Lesson 3 : Electricity and power supplies
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Electrical safety
Power supplies
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Lesson 4 : CPUs and motherboards
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Central processing units
Packaging, slots, and cooling techniques
Motherboards
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Lesson 5 : The Basic Input/Output System
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The BIOS and CMOS
The POST and boot processes
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Lesson 6 : Memory systems
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Memory
Memory packaging
Memory monitoring
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Lesson 7 : Bus structures
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Buses
The PCI bus
Video buses
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Lesson 8 : Expansion cards
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Drive adapters
Video cards
Sound cards
Internal modems
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Lesson 9 : Peripheral connection types
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Serial and parallel connections
PS/2 connections
USB connections
FireWire connections
Multimedia connections
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Lesson 10 : Data storage devices
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Hard drives
Optical drives
Removable storage devices
Drive maintenance
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Lesson 11 : Video output and image input devices
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Monitors
Scanners and cameras
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Lesson 12 : Printers
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Printing technologies
Printer installation and optimization
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Lesson 13 : Connecting computers
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Networking concepts
Wired network connections
Basic internetworking devices
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Lesson 14 : Networking computers
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Addressing
Client configuration
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Lesson 15 : Portable computers
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Notebook computers
Notebook issues
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Lesson 16 : Monitoring and management
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System monitoring
System performance
System management
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Lesson 17 : Operating system troubleshooting
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Windows startup
System troubleshooting
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Lesson 18 : Security
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Operating system security
Windows Encrypted File System
Security hardware
The human aspects of security
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Lesson 19 : Windows installation and upgrades
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Windows installation
Upgrades
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Lesson 20 : Safety and maintenance
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Safety and hazards
Computer maintenance
Safe work practices
Disposing of computer equipment
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Lesson 21 : Troubleshooting hardware
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Backups
Hardware problems
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Lesson 22 : Appendices
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System cases
CompTIA A+ acronyms
Certification exam objectives map
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