Highest Customer Satisfaction
Highest Training Quality and Customer Satisfaction...
In March 2010, Microsoft Corporation again reported that TLG Learning has the highest average Customer Satisfaction Rating of all Microsoft Gold CPLS (Certified Partners for Learning Solutions) Companies in Washington State. Results are based on Microsoft’s overall customer satisfaction “Star Rating” of each Gold CPLS, which is calculated using the Microsoft sponsored MTM (Metrics that Matter) survey of customer satisfaction -- the largest and most complete survey of customer satisfaction among CPLS Companies sponsored by Microsoft.
Our Promise to You...
TLG Learning promises to provide outstanding computer training quality and high customer satisfaction. During each of the past three years, over 98% of our clients have consistently reported they are satisfied with our training and would recommend training from TLG Learning to their co-workers. Ask your Account Executive about the ratings we receive in Microsoft’s training satisfaction surveys.
100% Satisfaction Guarantee...
We guarantee that you will be satisfied with the training you receive from TLG Learning. And, in the unlikely event your training does not meet your needs, we will offer you the option of free class retakes of any of our classes at no charge for six months, or we will give you a full refund for the class.
Free Employer Insurance...
If you`re worried you might train an employee and then need to retrain that employee`s replacement if the employee leaves, we will retrain the employee`s replacement for free within one year of the original class date. Your only cost would be the cost of any additional books required.
Corporate Training Vouchers...
If you want the best price for your training, and you want the flexibility to send employees to classes without specifying class times or class topics up front, then Corporate Training Vouchers are a great solution. We offer vouchers for the full range of classes you`ll need, including IT Pro, Developer and Desktop Applications. And our training vouchers can be redeemed for either public or private classes. Ask your Account Executive for details.
Training Solutions You Can Trust...
For over 15 years, the Northwest’s Premier Companies have trusted TLG Learning for the highest quality computer training available. Even the most demanding and technical clients in the world rely upon TLG Learning. During each of the past 4 years, Microsoft purchased more training from our Western Washington office than any of our other clients - because they have learned they can rely on us for well conceived learning solutions, high quality custom content development, reliable nationwide project management, and the highest quality trainers, facilities and learning methods available. Whether you need an individual computer class, or a customized nationwide learning solution, you can trust TLG Learning to meet your needs.